Implementing Product Operations in Your Organisation

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Welcome to Part 3 of my series on Product Operations. In the previous parts, we have delved into the concept, benefits, challenges, and real-world applications of Product Operations (ProductOps). In this final instalment, I’ll provide practical advice on implementing ProductOps in your organisation. If you’ve been following along, have any questions, or want to share your experiences, please don’t hesitate to contact me at

How to Implement Product Operations:

The first step towards implementing ProductOps in your organisation is understanding your current product management processes and workflows. This involves auditing your current tools, technologies, and methodologies to identify gaps and areas for improvement.

Once you understand your current state, you can start planning your ProductOps implementation. This typically involves the following steps:

  1. Define your objectives and KPIs: Before implementing ProductOps, you should clearly understand what you hope to achieve. This could be anything from improving efficiency and consistency to enhancing collaboration and data-driven decision-making.
  1. Assemble your ProductOps team: A successful ProductOps function requires a cross-functional team with diverse skills. This includes operational skills, technical expertise, and a deep understanding of product management. Business Analysts often make great ProductOps people as they understand processes, business value, are great communicators and love solving problems with pragmatism.
  1. Standardise processes and procedures: ProductOps involves creating standardised processes and procedures that can be used across all your products. This includes everything from product planning and prioritisation to communication and collaboration.
  1. Implement tools and technologies: ProductOps teams often manage the tools and technologies used by product teams. This might involve selecting and implementing new tools or optimising existing ones.
  1. Measure and optimise: After implementing ProductOps, it’s important to continually measure performance against your KPIs and look for opportunities to optimise. This could involve refining your processes, upskilling your team, or investing in new technologies.


Implementing Product Operations can be complex, but the benefits make it worthwhile. By implementing ProductOps, organisations can drive efficiency and consistency, enable data-driven decision-making, and free up Product Managers to focus on strategic, higher-value activities.

Remember, ProductOps is not a one-size-fits-all solution, and the best approach will vary depending on your organisation’s unique needs and circumstances. Be prepared to adapt and evolve your approach as you go.

That concludes our series on Product Operations. I hope you’ve found it informative and insightful. As always, I welcome your thoughts and feedback, so please don’t hesitate to contact me at

Author: Mike Dixon

Mike is a Senior Director with 16 years’ worth of digital experience across data, digital analytics, advertising / marketing technology, product management, project management, leadership, coaching, mentoring and team building. Mike consults with large companies so that they better understand the opportunities that data and technology can unlock and works with senior executives ensuring that this is at the core of their business and decision making processes. Mike has also created, developed and delivered award winning propositions across all digital platforms – desktop, mobile, tablet and Digital TV - utilising strong business, technical, analytical, product and project management experience.